Official website: https://www.nia-uk.org/
The NIA represents the insulation industry in the UK and our members include manufacturers and installers of a number of insulation solutions for your home or business. Both the NIA and its members are fully committed to maintaining and raising standards within the insulation industry, ensuring that ‘Peace of Mind’ comes at standard for our customers.
The NIA has a Code of Professional Practice that members agree to follow to ensure that the public receive the highest possible level of customer service. The Code covers the following areas: Marketing, Customer Contract/Agreement, Technical training, Assessment and Installation, Customer Care/Complaints, Guarantees, Health & Safety.